MoneyPlus believe in providing the best quality advice and go out of our way to do so. We are founding members of DEMSA, and strictly follow the Debt Management Plan Protocol as well as the IVA Protocol.
In order to further help our clients, we offer a range of complementary services including insurance, legal services and in order to try and save our clients some money, we also offer a utility switching scheme – please ask to speak to a member of the money solutions team.
Our vision for the MoneyPlus Group is,
“Providing the best advice whilst growing and diversifying the MoneyPlus brand and consumer offering.“
We do this by following our five core values:
Debt Managers Standards Association
We are aware how important “reputation” and “integrity” are to a business, which is why we are founder members of the trade body DEMSA (Debt Managers Standards Association) and have agreed to follow their strict code of conduct. The DEMSA code of practice is approved by the Trading Standards Institute and as a result we are legally able to display the approved logos of both the bodies on our websites, adverts and correspondence.
We recognise there are many choices available, hence our focus on delivering an unrivaled service for our clients and introducers. As a result we have managed to sustain relationships with our existing partners and introducers over a period of years. Unlike some organisations, we are completely independent and not linked to any creditors, so our priority is to our customers.
We believe this makes us more impartial and able to offer the quality of service our customers deserve. MoneyPlus Group has built a number of great working relationships with many creditors which allow us to provide the best advice and solutions for most debt circumstances.
Debt Management Plan Protocol
As well as being one of the largest providers of debt advice in the UK MoneyPlus is also one of the first companies to demonstrate that our advice, systems and processes met the requisite standard to comply with the Debt Management Plan Protocol.
The new Debt Management Plan Protocol represents a positive shift in which companies such as MoneyPlus can clearly demonstrate that the advice and assistance that we provide is absolutely in the best interests of the consumer.
Since the protocol was first suggested we have been advocates of its introduction in order to provide greater protection for consumers. We hope that the protocol will be the first stage in a continued effort by all parties to drive up the standards of advice offered to consumers.
Click here to find out more.
The FCA’s (Financial Conduct Authority) aim is to ensure that consumers get a fair deal in the financial market. The do this by monitoring and regulating the industry to ensure that companies adhere to its strict code of conduct.
Our in-house insolvency practitioner is a regulated the Institute of Chartered Accountants in England and Wales (ICAEW).
Our in-house insolvency practitioner is a Fellow of the Association of Business Recovery Professionals (R3).
The IVA Protocol is a voluntary agreement, which provides an agreed standard framework for dealing with straightforward consumer IVAs and applies to both IVA providers and creditors.
Investors in People
Investors in People is the UK’s leading accreditation for business improvement through people management, and provides a wealth of resources for businesses to innovate, improve and grow, with a focus on good people making great business.
Watch the video to find out what real clients think of the MoneyPlus Group.
Here’s just a glimpse of our journey so far…
1995 – Chiltern Debt Management founded.
1998 – Hamilton Locke founded.
2005 – The Debt People founded.
2008 – Fidelitas Group established to merge Hamilton Locke and The Debt People into one company.
2008 – Fidelitas Group purchased MoneyPlus (trading as Chiltern Debt Management) and Dawson White.
2011 – Began trading under one name – MoneyPlus.
2011 – Purchased EasierDebt in Wales.
2012 – Purchased Debt Free Me.
2013 – Purchased Debt Movers.
2013 – Acquired Richardson Mail for high street legal services.
2013 – Awarded DMP Protocol.
2014 – From April 1st we became regulated by the Financial Conduct Authority (FCA).
2014 – Purchased Clear View Finance in Truro.
2015 – Achieved Investors in People Gold accreditation.
MoneyPlus continues to grow in a number of ways;
We are currently in the process of looking at a number of future acquisitions to further grow client base and product offering.
By offering the very best advice and offering unrivaled levels of customer service MoneyPlus continually grows its client base.
We are continually looking at adding new products and services to our portfolio of products and services such as our recent move into offering legal services.