If you have unsecured debts of £1,000 or more and can afford to pay at least £80 per month a debt management plan (DMP) may be able to help with your debts.

What is a debt management plan?

When you are looking into how to solve your debt problems, you hear the term ‘debt management plan’ and many people have absolutely no idea what one actually is, so here you will find out what exactly is a debt management plan?

A debt management plan is an informal arrangement so payments can be changed to meet your circumstances. What this means is that we come to an arrangement with your creditors to repay your debts, but at a rate which you can afford. We do this by looking at your income and expenditure and coming up with a realistic payment plan that is good for all parties – your creditors get paid in full and you can repay your debts without struggling for food or warmth. If your situation changes and you can afford to pay more (or less) you can change your payment amount quickly and easily. Alternatively if at any point you decide you no longer need to be on a debt plan you can cancel at any time, although you will still have any outstanding debt with your creditors.

In many cases we can even have any charges and interest frozen, although there is no guarantee that the creditors will agree to this.

  • We will negotiate on your behalf, so you pay a lower, affordable, monthly payment to us, which we divide and distribute to your creditors (minus our fee).
  • We will negotiate with your creditors with a view to reducing or freezing your interest and charges. Although this cannot be guaranteed.
  • Your plan is flexible so payments can be changed to meet your circumstances.
  • If you complete the plan, your unsecured debts will be cleared.
  • Making one regular monthly payment allows you better control over your finances.
  • Peace of mind – in many cases, you will no longer be contacted by your creditors or debt collectors.
  • Creditors don’t have to agree to a debt management plan and may still contact you asking for immediate repayment.
  • Mortgages and other ‘secured’ debts are not covered by a debt management plan.
  • Will adversely affect your credit rating.
  • Your debts must be repaid in full – they will not be written off.
Watch now

Our adviser, Leanne King, explains what a debt management plan is and how it could help you with your financial difficulties.

How it works

We try to make your life as easy as possible, so we do as much of the work for you as we can. Here’s what happens when you contact us:

  1. Tell us about your finances and the debts you’re having problems with.
  2. We’ll recommend a way to get out of debt based on your circumstances.
  3. If we can help you, we’ll contact your creditors and inform them you’re a customer of MoneyPlus.
What fees will I be charged?

MoneyPlus adhere to the Debt Management Plan Protocol, and as such our fees are in two parts:

  • An arrangement fee which is spread evenly over the first six months of the plan. This fee varies according to the customer’s needs, but will be confirmed in writing on your initial paperwork.
  • A monthly management fee of 17.5% of your monthly payments, subject to a minimum payment of £30 for disposable incomes of £0–£100, and £35 for disposable incomes of £100.01–£200.00.

We charge no upfront fees and your creditors will begin to receive payment from us no later than five days from your first payment, so there will be no missed payments.

debt management plan fees table

Debt management plan example
Total debt £7,570

Mary is a single mother from Manchester with a two year old daughter. She works 16 hours a week in a shop and claims benefits. She built up credit card debt whilst she was pregnant and once the baby was born on necessities.

debt management plan example

Freeze interest and charges

In Mary’s case we were able to freeze the interest and charges with all three lenders so the amounts that are paid are paid directly off what she owes. By sticking to her debt management plan Mary was able to reduce the term of her plan to five years and six months.

Your debt management plan questions answered

Am I eligible for a debt management plan?

If you are a resident of the UK, have debts of £1,000 or greater and at least £80 per month disposable income, then you could be eligible for a debt management plan.

How much does a debt management plan cost?

The fees for a debt management plan are split into two parts:

  • An ‘arrangement fee’, which is spread out evenly over the first six months of the plan. The amount of the arrangement fee is confirmed in writing in the initial paperwork. Arrangement fees vary from customer to customer. Payments will begin to your creditors from the first month.
  • An ongoing ‘monthly management fee’ of 17.5% of your monthly payments, subject to a minimum payment of £30 for disposable incomes of £0 – £100, and £35 for disposable incomes of £100.01 – £200.00

For more information on fees, please see here.

Will my creditors stop charging me interest?

With a debt management plan we can’t promise that your creditors will freeze interest and charges, and neither can anyone else. However, we have built up a great working relationship with many creditors and we will do our best.

How do I know you’re a genuine company?

We understand that there are some disreputable companies out there, and you want to be careful with your money. MoneyPlus are members of a trade organisation called DEMSA (Debt Managers Standards Association), which follows OFT (Office of Fair Trading) guidelines and regulated by the Trading Standards Institute.

Why would I need a debt management plan?

When you are in debt, the people that you owe money to understandably want to get their money back, and they try to contact you to get you to repay. These tend to be automated services, and the longer you are in debt, the more correspondence you receive. From letters to phone calls. From many years’ experience of talking to our clients, we know that these chasing letters and calls are massive causes of stress, and can cause problems in your personal life. From nights sleepless with worry, to lying to your friends and family and denying that there is even a problem. A debt management plan help to alleviate some of the stress and worry. It allows you to get back on top of your finances, repaying your debts while still being able to live a normal life. We will contact all of your creditors and inform them that we are dealing with your case from now on and that they should contact us instead of you. As most of these contact measures are automated it might be possible that not all of them will stop, however should you receive anything from them, simply forward it to us and let us deal with it for you.

Can I cancel a debt management plan?

As debt management plans are not a legally binding solution, should you have any problems you can cancel at any time, however your creditors are likely to resume any interest and charges which they previously stopped, and you still need to continue repayments to them. Should you still wish to cancel a debt management plan, contact the company in writing stating your desire to stop. If you wish to stop due to further financial trouble, call up your debt advisor, they will be able to help you, for example an IVA might now be the right situation for you.

What will your advisers do?

Simply complete the debt test or phone us on the number provided and wait for one of our trained advisers to contact you. They will discuss your situation with you and help you find the best solution to your debt troubles. Our adviser will further discuss your situation and from this information, together we will decide upon a solution that’s right for your particular set of circumstances. We have built up a great working relationship with many UK creditors and so there is an excellent chance of them accepting the offer of a reduced payment, and in many cases we can even have your creditors freeze any interest and charges that may be added to your account. The letters and telephone calls chasing payment should stop (although not guaranteed on a debt management plan) and you can start to relax in the knowledge that you are clearing your debts. You should complete the form in as much detail as possible and then await our phone call.

Why should I pay a Debt Management Company?

As you can imagine, there is a lot involved in setting up and managing a debt management plan, and our fees go towards covering this work.

Important things to consider
  • A debt management plan will last until all your debts are repaid, unless you are in a position to offer a full and final settlement, which MoneyPlus will negotiate on your behalf.
  • We only deal with your unsecured debts including personal loans, credit cards, overdrafts, catalogue debts, etc. You must continue to pay any rent, mortgage, council tax, certain hire purchase agreements and utility bills such as gas, electricity and water, as failure to pay these types of debt could have serious consequences.
  • Starting a debt management plan could mean the total amount repaid and the repayment period may both increase.
  • Initial set-up fees and subsequent management fees are payable.
  • During this period payments are not usually distributed to creditors which may lead to accounts falling into arrears or further arrears.
  • A record of your agreement with us will be held on your credit file for up to six years, therefore your ability to obtain credit in the future is likely to be affected.
  • Creditors are not obliged to accept reduced payments or to freeze interest and/or charges, and unless they do so repaying the same debt over a longer period of time will increase the total amount to be repaid.
  • Recovery proceedings, including default notices & legal action (which may incur costs), can ensue & we cannot guarantee that any existing or threatened proceedings will be suspended or withdrawn.
Alternative solutions

Despite the commonly held belief that a debt management plan is a ‘catch-all’ solution, in reality there may be a better solution available for you based upon your individual circumstances. There are many different criteria for determining the correct solution for you, although it mainly comes down to number of creditors and amount owe.

Debt Relief Orders

Individuals with relatively low liabilities, small surplus income with few or no assetts, and who are not in a position to pay off their debts in a reasonable time may be eligible for a debt relief order.


Bankruptcy is one way of dealing with debts you cannot afford to repay. It is a court order that you can apply for if you have unmanageable debts.


Bankruptcy in Scotland is often referred to as sequestration, and is a formal debt solution which can help you with unsecured debts.

Protected Trust Deed

Protected trust deeds are only available to residents of Scotland that are in financial difficulty with debts over £6,000 and meet specific criteria – similar to an IVA.

Debt Arrangement Scheme

A debt arrangement scheme (DAS) is a debt management program, run by the Scottish government, which allows you to repay your debts over an extended period of time whilst providing you protection from their creditors.

Individual Voluntary Arrangement

If you have unsecured debt of over £6,000 and you are struggling to meet repayments, then an IVA could be the solution you’re looking for.

Not sure which debt solution is right for you?

Finding the right debt solution can often be a daunting task – that’s where we come in!

Take our debt test

or call us now on
0800 988 2318

Calls are free from mobile phones and landlines

Our advisors are all trained to help you find the best solution to your financial situation.

DEMSA logo

We are a member of the Debt Managers Standards Association (DEMSA)

DEMSA is an organisation founded to monitor and maintain high standards in the debt management industry. All members of DEMSA are bound by the terms of the Code of Conduct established by DEMSA.

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Debt Management Plan Protocol

Debt Management Plan Protocol

MoneyPlus Group were also one of the first companies to prove that our service met the requisite standards of the Debt Management Plan Protocol. So you can be sure that you are in safe hands with MoneyPlus.

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Money Advice Service

The Money Advice Service

To find out more about managing your debt and receiving free debt advice visit moneyadviceservice.org.uk or read the article Options for Paying off your Debt.

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