Pathfinder is now part of MoneyPlus

As of July 6th 2018 Pathfinder became part of MoneyPlus, one of the biggest commercial debt management companies in the UK. 

If you were a Pathfinder customer you should have heard from us already and can contact us anytime by calling 0161 837 4000.

MoneyPlus Milestones

    • You’re in safe hands – MoneyPlus is one of the largest providers of debt advice in the UK and we’ve been offering financial support for over 20 years
    • Putting our customers first – We’re authorised and regulated by the Financial Conduct Authority and are committed to working together to provide a full and fair service
    • Going above and beyond – We are the only known company in the UK debt advice sector that will protect your money in a ‘bonded’ client account. This means that your money is insured, and always protected, no matter what
    • We’re award winners – We’ve achieved the Investors in People – Gold Award and we understand that a happy workforce, makes for happy customers
    • We do more – MoneyPlus were the first company in the debt advice sector to be able to provide legal advice for customers who need it, through our very own firm of solicitors, MPG Legal

To speak to an adviser call 0161 837 4000

Money Advice Service

The Money Advice Service

To find out more about managing your debt and receiving free debt advice visit moneyadviceservice.org.uk or read the article options for paying off your debt.

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Living in Scotland?

If you live in scotland you can find out more about managing your debt by read the debt advice and information package created by Scotland’s Insolvency Service.

Frequently Asked Questions

Will I hear from you soon?

You’ll shortly receive information explaining more about how your solution will work with MoneyPlus. Until you hear from us, you can continue as normal and you won’t need to change anything.

What are my contractual options if I don’t want to continue with my Debt Solution?

If you are in a Debt Management Plan, you have the right to cancel at any point and deal with your debts as you deem appropriate. If you would like to explore other options then the Money Advice Service offers a variety of free and impartial money advice, a range of guides, tools and calculators designed to help you. Please visit www.moneyadviceservice.org.uk 

Is MoneyPlus Group licenced and regulated?

Yes, we’re licensed to act as an Insolvency Practitioner in the UK by the Insolvency Practitioners Association and authorised and regulated by the Financial Conduct Authority (FCA). The FCA’s aim is to ensure that consumers’ interests are adequately protected by ensuring they’re placed at the heart of financial services businesses. The FCA do this by monitoring and regulating the industry to ensure that companies follow the right principles and act with integrity.

Will my creditors contact me?

Your plan remains in place and with it, all the agreements with your creditors. As long as you continue to make your payments as usual, you shouldn’t receive any additional contact.

What if I’m struggling to make my payments?

If you are struggling to make your payments, please get in touch with us as soon as possible so that we can review your circumstances and ensure that your solution is still the best option for you.

What if I need additional specialist support or someone to act on my behalf because of ill health or other personal reasons?

We are able to offer tailored support through our specialist care teams. If you would like someone to represent you then please let us know and we can provide you with a 3rd party authorisation form to complete. If you feel that you may benefit from additional support, please contact us on 0161 837 4000 to discuss this further.

 

How will my personal data be used by MoneyPlus?

We will process your information in accordance with the Data Protection Act 1998, General Data Protection Regulation (GDPR) (EU) and other associated legislation which we must comply with. To find out more, you can read our Privacy Notice.

 

How do I complain?

If you’re not happy, you can make a complaint by calling us on 0161 837 4000, in writing to Complaints, MoneyPlus Group, Riverside, New Bailey Street, Manchester, M3 5FS or by email using the address complaints@moneyplus.com.